HIPAA Journal published an article online this week addressing client HIPAA violation complaints and whether or not health care providers are equipped to properly address these complaints. According to the article, in order for an efficient response to be conducted, policies should be developed covering the complaints procedure and staff must be trained to handle HIPAA privacy complaints correctly. Also, patients must also be clearly informed how they can make a HIPAA privacy complaint if they feel that their privacy has been violated or HIPAA Rules have been breached. This should be clearly stated in your Notice of Privacy Practices.
For more information and to view the full article visit HIPAA Journal’s website here.
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